Human Service puts you in direct contact with peoples lives and challenges. As you probably have experienced, your compassion for those you serve has both positive and negative aspects. We would like to
ask you questions about your experiences, both positive and negative, as a child welfare provider. Consider each of the following questions about you and your current situation. Select the number that honestly reflects how frequently you experienced these characteristics in the last 30 days.
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COMPASSION SATISFACTION/FATIGUE SCORES
Your potential for Compassion Satisfaction:
Compassion satisfaction is about the pleasure you derive from being able to do your work well. For example, you may feel like it is a pleasure to help others through your work. You may feel positively about your colleagues or your ability to contribute to the work setting or even the greater good of society. Higher scores on this scale represent a greater satisfaction related to your ability to be an effective caregiver in your job.
The average score is 71%. About 25% of people score higher than 80% and about 25% of people score below 65%. If you are in the higher range, you probably derive a good deal of professional satisfaction from your position. If your scores are below 65%, you may either find problems with your job, or there may be some other reason—for example, you might derive your satisfaction from activities other than your job.
Your risk for Burnout:
Most people have an intuitive idea of what burnout is. From the research perspective, burnout is associated with feelings of hopelessness and difficulties in dealing with work or in doing your job effectively. These negative feelings usually have a gradual onset. They can reflect the feeling that your efforts make no difference, or they can be associated with a very high workload or a non-supportive work environment. Higher scores on this scale mean that you are at higher risk for burnout.
The average score on the burnout scale is 46%. About 25% of people score above 55% and about 25% of people score below 40%. If your score is below 40%, this probably reflects positive feelings about your ability to be effective in your work. If you score above 55% you may wish to think about what at work makes you feel like you are not effective in your position. Your score may reflect your mood; perhaps you were having a “bad day” or are in need of some time off. If the high score persists or if it is reflective of other worries, it may be a cause for concern.
Your risk for Secondary Trauma/Compassion Fatigue:
Compassion fatigue (CF), also called secondary trauma (STS) and related to Vicarious Trauma (VT), is about your work-related, secondary exposure to extremely stressful events. For example, you may repeatedly hear stories about the traumatic things that happen to other people, commonly called VT. If your work puts you directly in the path of danger, such as being a soldier or humanitarian aide worker, this is not secondary exposure; your exposure is primary. However, if you are exposed to others’ traumatic events as a result of your work, such as in an emergency room or working in child welfare services, this is secondary exposure. The symptoms of CF/STS are usually rapid in onset and associated with a particular event. They may include being afraid, having difficulty sleeping, having images of the upsetting event pop into your mind, or avoiding things that remind you of the event.
The average score on this scale is 32%. About 25% of people score below 23% and about 25% of people score above 38%. If your score is above 38%, you may want to take some time to think about what at work may be frightening to you or if there is some other reason for the elevated score. While higher scores do not mean that you do have a problem, they are an indication that you may want to examine how you feel about your work and your work environment. You may wish to discuss this with your supervisor, a colleague, or a health care professional.
I AM HAPPY
Please rate this statement using the following scale:
I AM PREOCCUPIED WITH MORE THAN ONE CHILD OR FAMILY I SERVE.
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I GET SATISFACTION FROM BEING ABLE TO HELP CHILDREN AND FAMILIES.
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I FEEL CONNECTED TO OTHERS.
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I JUMP OR I AM STARTLED BY UNEXPECTED SOUNDS.
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I FEEL INVIGORATED AFTER WORKING WITH THOSE I HELP.
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I FIND IT DIFFICULT TO SEPARATE MY PERSONAL LIFE FROM MY LIFE AS A CHILD WELFARE SERVICE PROVIDER.
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I AM LOSING SLEEP OVER TRAUMATIC EXPERIENCES OF A PERSON I HELPED.
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I THINK I MIGHT HAVE BEEN ‘INFECTED‘ BY THE TRAUMATIC STRESS OF THE CHILDREN OR FAMILIES I SERVED.
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I FEEL TRAPPED BY MY WORK AS CHILD WELFARE SERVICE PROVIDER.
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BECAUSE OF MY HELPING CHILDREN AND FAMILIES, I HAVE FELT “ON EDGE” ABOUT VARIOUS THINGS.
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I LIKE MY WORK AS A CHILD WELFARE SERVICE PROVIDER.
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I FEEL DEPRESSED AS A RESULT OF MY WORK AS A CHILD WELFARE SERVICE PROVIDER.
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I FEEL AS THOUGH I AM EXPERIENCING THE TRAUMA OF SOME OF THE CHILDREN OR FAMILIES I HAVE SERVED.
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I HAVE BELIEFS THAT SUSTAIN ME.
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I AM PLEASED WITH HOW I AM ABLE TO KEEP UP WITH CHILD WELFARE SERVICE PROVIDER TECHNIQUES AND PROTOCOLS.
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I AM THE PERSON I ALWAYS WANTED TO BE.
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MY WORK MAKES ME FEEL SATISFIED.
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BECAUSE OF MY WORK AS A CHILD WELFARE SERVICE PROVIDER, I FEEL EXHAUSTED.
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I HAVE HAPPY THOUGHTS AND FEELINGS ABOUT THE CHILDREN AND FAMILIES I SERVE AND HOW I COULD CONTINUE TO HELP THEM.
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I FEEL OVERWHELMED BY THE AMOUNT OF WORK OR THE SIZE OF MY CASLOAD I HAVE TO DEAL WITH.
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I BELIEVE I CAN MAKE A DIFFERENCE THROUGH MY WORK.
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I AVOID CERTAIN ACTIVITIES OR SITUATIONS BECAUSE THEY REMIND ME OF FRIGHTENING EXPERIENCES OF THE CHILDREN OR FAMILIES I HAVE SERVED.
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I AM PROUD OF WHAT I CAN DO TO SERVE CHILDREN AND FAMILIES.
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AS A RESULT OF SERVING CHILDREN AND FAMILIES, I HAVE INTRUSIVE, FRIGHTENING THOUGHTS.
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I FEEL ‘BOGGED‘ DOWN BY THE SYSTEM.
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I HAVE THOUGHTS THAT I AM A ‘SUCCESS‘ AS A CHILD WELFARE SERVICE PROVIDER.
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I CAN’T RECALL IMPORTANT PARTS OF MY WORK WITH TRAUMA VICTIMS.
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I AM A VERY SENSITIVE PERSON.
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I AM HAPPY THAT I CHOSE TO DO THIS WORK.
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